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Ordering Info...

Orders can be processed online through our secure shopping cart 24 hours a day, seven days a week.


Payments...

We accept all major credit cards, money orders or personal checks. Orders paid with money orders or personal checks will not be processed until payment is received and/or check has cleared. Allow up to 10 days in order for checks to clear. There is a $25 fee for returned checks. All payments must be in US funds.

Sales Tax...

Wisconsin residents will be charged state sales tax.


Order Processing...

Our products are made at the time you place your order. This ensures that you are receiving the freshest products available. You will never recieve old stock from us. Accordingly, please allow 5 - 10 business days for your order to be processed. You will receive a confirmation e-mail from us the day your order ships. We strive for a quick turnaround, however, please allow extra time for processing during our busy holiday season. If for any reason there will be a delay on your order, you will be notified.


Shipping...

We ship via USPS or UPS. At this time, we we only ship to customers with addresses in the United States and Canada.

Insurance is available for your shipment at an additional charge. We are not responsible for lost or damaged orders shipped uninsured. If you would like to insure your package, please make that request when placing your order.

Recycling...

In an effort to help keep our environment clean, we may use recycled bubble wrap and packing peanuts. You may also receive shipments in recycled cardboard boxes. This also helps keep our costs down and saves you money as well!

Damaged Shipments...

We take great care to package our products carefully. We cannot be responsible for damage to packages/products that occurs due to the mishandling of the shipping carrier or for uninsured shipments. ALL DAMAGE CLAIMS MUST BE SUBMITTED TO THE SHIPPING CARRIER. By placing an order, you are accepting the terms of this policy.

Security/Privacy Statement...

Your privacy is very important to us. We do not share your name, address, phone number, email, or any other information with any third-party entities or individuals.

Return Policy...

Although we want you to be totally satisfied with your North Country Esscentuals purchase, unfortunately due to health and/or contamination issues, we cannot accept returns or exchanges for any bath and body product or soaps, unless it is due to a mistake on our part.

If you are unsure about a product, please contact us with any questions you might have prior to placing an order.

Disclaimer...

North Country Esscentuals does not provide medical advice or make any medical claims for any of our products. The information provided on this website is for informational purposes only, it is not intended to substitute professional medical advice or treatment.

North Country Esscentuals, or any of its agents, will not be held responsible for injuries due to the use of our products and we assume no liability for claims arising out of the misuse of our products. We incorporate strict standards for the production, packaging and labeling of our products. All ingredients used in our products are listed. If you have allegergies or are prone to allergies of any of the ingredients in our products, please do not use them. Please be aware that some of our products contain nut butters or nut oils (including shea butter). If you are sensitive to nuts please avoid using those products. Please contact us if you have any concerns regarding any of our products. Placing an order with North Country Esscentuals constitutes your acceptance of our terms and policies.

As with any cosmetic or bath product, please test on a small area of skin if you have skin allergies or sensitivities. Do not use our products in or near eyes. North Country Esscentuals will not be held responsible or liable for misuse, allergic reactions, or injuries sustained from the use of our products. Please keep products away from children. Products designed for use by children should be done so only with adult supervision. Do not use any of our products for purposes other than the intended purpose. By placing an order from North Country Esscentuals you acknowledge this policy and assume liability should any such situation arise.
Last Updated: 28 May 2008 19:49:30 PDT home  |  about  |  terms  |  contact
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